Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

downloadhelper won't work in Youtube & Firefox 19.02

  • 1 antwoord
  • 21 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van philipp

more options

I am on a Mac..up until a few days ago -before I upgraded my Firefox to 19.02 - Download Helper on Youtube was working fine.

Since the upgrade, nothing happens when I click on any of the drop-down menus. The tri-balls on the bottom right are grayed out but are in colour on the Youtube page.

Any advice would be appreciated! Thanks!

I am on a Mac..up until a few days ago -before I upgraded my Firefox to 19.02 - Download Helper on Youtube was working fine. Since the upgrade, nothing happens when I click on any of the drop-down menus. The tri-balls on the bottom right are grayed out but are in colour on the Youtube page. Any advice would be appreciated! Thanks!

Alle antwoorden (1)

more options

hello, please update the extension to its latest version or if this doesn't solve the issue directly contact the extension developers through the means provided at their homepage - they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in the addon for new firefox versions. thank you...