Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I just downloaded the latest version of Java and now Mozilla Firefox will not launch.

  • 2 antwoorden
  • 3 hebben dit probleem
  • 52 weergaven
  • Laatste antwoord van GregTurner

GregTurner
GregTurner
more options

When I right click on the desktop icon, and go to find target and click on the Mozilla icon again, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible. The only thing I remember when I loaded Java was that it asked if I wanted the Ask.com toolbar. I think I said no because I have too many tool bars already. I did a search for "profiles.ini.file" and "profile_folder_-_firefox" and Windows XP returned that no file found by either name.

When I right click on the desktop icon, and go to find target and click on the Mozilla icon again, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible. The only thing I remember when I loaded Java was that it asked if I wanted the Ask.com toolbar. I think I said no because I have too many tool bars already. I did a search for "profiles.ini.file" and "profile_folder_-_firefox" and Windows XP returned that no file found by either name.

Alle antwoorden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete the profiles.ini file to force Firefox to create a new default profile.

See also:

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

GregTurner
GregTurner Vraageigenaar
more options

Like I said, I did a search for the two file names stated in my first post. They don't seem to exist. I also ran %APPDATA%\Mozilla\Firefox and it came up with no file found. So no joy yet