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Ebay ,missing text

  • 5 antwoorden
  • 1 heeft dit probleem
  • 8 weergaven
  • Laatste antwoord van cor-el

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Since using Win 8 and Firefox, Ebay listings do not show all the information. Only item description shows but not the seller, store, feedback, or watch this item. Firefox display correct for 2 days then the text went missing. This is a portable version so I deleted the folder an re installed Firefox but the new install is also not showing the text.

Since using Win 8 and Firefox, Ebay listings do not show all the information. Only item description shows but not the seller, store, feedback, or watch this item. Firefox display correct for 2 days then the text went missing. This is a portable version so I deleted the folder an re installed Firefox but the new install is also not showing the text.

Bewerkt door cor-el op

Gekozen oplossing

Removing cookies seems to have solved the problem. Thanks

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I'm not seeing any difference between Firefox and Google Chrome on the linked page, both only show the description and a larger image if I hover the enlarge button.

Does it look different with another browser because eBay may have changed their pages?

If it does then please attach a screenshot for comparison.


Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
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Hi thanks for your help but still the same problem. Here is a screen dump from Chrome browser which shows the page properly

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Do you need to be logged on to your account to see such data?

Try to clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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Gekozen oplossing

Removing cookies seems to have solved the problem. Thanks

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You're welcome