Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox freezes for a while when the Downloads window pops up

  • 3 antwoorden
  • 6 hebben dit probleem
  • 332 weergaven
  • Laatste antwoord van cwir

more options

Whenever I start a file download (regardless of its size), Firefox freezes for a few seconds, sometimes longer. I deleted the downloads.sqlite file and it helped for a few days but it started happening again. I deleted downloads.sqlite again but this time it wouldn't help at all. I even installed DownThemAll add-on as some people suggested but it happens with it too.

I've been using Firefox for 7-8 years now and never had any issues that could not be resolved but this plus some other freezes or crashes from time to time is starting to be annoying. I have all major browsers installed because of my work but kept FF as default one but I'm starting to consider a switch after all these years.

Can anyone suggest a soluton? And I don't consider disabling the Downloads pop-up window a solution.

Win 7 64bit

Whenever I start a file download (regardless of its size), Firefox freezes for a few seconds, sometimes longer. I deleted the downloads.sqlite file and it helped for a few days but it started happening again. I deleted downloads.sqlite again but this time it wouldn't help at all. I even installed DownThemAll add-on as some people suggested but it happens with it too. I've been using Firefox for 7-8 years now and never had any issues that could not be resolved but this plus some other freezes or crashes from time to time is starting to be annoying. I have all major browsers installed because of my work but kept FF as default one but I'm starting to consider a switch after all these years. Can anyone suggest a soluton? And I don't consider disabling the Downloads pop-up window a solution. Win 7 64bit

Gekozen oplossing

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Dit antwoord in context lezen 👍 5

Alle antwoorden (3)

more options

Gekozen oplossing

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Try to delete the downloads.sqlite file in the Firefox Profile Folder

See:

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
more options

Thanks for your input but I already said that I deleted downloads.sqlite.