Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Accidentally uninstalled something, add-ons now disabled, Firefox 3.6.28

  • 3 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van Blittle

more options

I was recently doing some clean-up of old programs I don't use anymore via Control Panel > Add/remove programs (on Windows XP), and afterward my add-ons suddenly stopped working. They didn't say they're disabled or anything, but it's as if I have them all disabled when I know I don't. I suspect it might've been the "Bing Bar" that I uninstalled that did it, but why would that have anything to do with my Firefox add-ons? Any help?

I was recently doing some clean-up of old programs I don't use anymore via Control Panel > Add/remove programs (on Windows XP), and afterward my add-ons suddenly stopped working. They didn't say they're disabled or anything, but it's as if I have them all disabled when I know I don't. I suspect it might've been the "Bing Bar" that I uninstalled that did it, but why would that have anything to do with my Firefox add-ons? Any help?

Gekozen oplossing

Which add-ons are you referring to?

  • Tools > Add-ons > Extensions

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

more options

Gekozen oplossing

Which add-ons are you referring to?

  • Tools > Add-ons > Extensions

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.

more options

I had to have actually uninstalled something by accident and that made my extensions stop working, because it happened RIGHT AFTER I finished my program-cleanup. Whatever that was, I need it back apparently. Also, it doesn't say anything about it being disabled or incompatible. They're all enabled, yet none of them do anything.

more options

Well, I tried your suggestion, and it worked like a charm! Turns out extensions.ini got corrupted somehow (I know that because it was a mysterious 0 KB when it shouldn't have been). Thanks a bunch! Guess the program-uninstalling thing was just a coincidence...