Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't get Firefox to update on my iMac? Have to uninstall and reinstall the new version. Got any theories?

  • 2 antwoorden
  • 2 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van ideato

stevenclewis
stevenclewis
more options

When prompted with the news of an update (together with the stern admonishment that I should update my software), I click on the "go." But, the download never converges...even if I let it run overnight. The only solution seems to be to uninstall the old version and to install the new one. It's almost enough to get me to give up on Firefox.

When prompted with the news of an update (together with the stern admonishment that I should update my software), I click on the "go." But, the download never converges...even if I let it run overnight. The only solution seems to be to uninstall the old version and to install the new one. It's almost enough to get me to give up on Firefox.

Alle antwoorden (2)

Michael Verdi
Michael Verdi
more options

This happens sometimes but it's difficult to pinpoint the cause. The solution that should work nearly every time is to just download and install the latest version from mozilla.org/firefox

Read more about this issue here - How to fix the Update Failed error message when updating Firefox

Instructions for configuring update options - How do I configure update options?

ideato
ideato
more options

also before install the new version trash the current Firefox application to do a clean install

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.


thank you