We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

General options not staying set

  • 6 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van Vivek

scyntax
scyntax
more options

Attempted to modify these settings to solve another issue which is that FF 11.0 now updates itself every single time I open FF. It goes through the add-on check then displays the same "Welcome to FF" tab every single time I start FF.

So, in an attempt to solve this, I changed the general settings to "Show Home Page" and clicked OK, quit and restarted FF only to be presented with the same exact issue. Checking the general options revealed that it changed itself back to "show tabs from last time".

So, I have two problems. The incessant updating and displaying of the welcome tab has happened before, with other versions.

Attempted to modify these settings to solve another issue which is that FF 11.0 now updates itself every single time I open FF. It goes through the add-on check then displays the same "Welcome to FF" tab every single time I start FF. So, in an attempt to solve this, I changed the general settings to "Show Home Page" and clicked OK, quit and restarted FF only to be presented with the same exact issue. Checking the general options revealed that it changed itself back to "show tabs from last time". So, I have two problems. The incessant updating and displaying of the welcome tab has happened before, with other versions.

Gekozen oplossing

Ok, here's what worked for me:

I cleared my recent history under Options>Privacy. Went to Firefox>Help>Troubleshooting Info>Open Containing Folder. 

  I renamed the User.JS file.

The constant updating and displaying of the Welcome to FF page has stopped. Just to check my fix, I renamed the User>JS file back and the problem reappeared.

Dit antwoord in context lezen 👍 0

Alle antwoorden (6)

Vivek
Vivek
more options

Hi,

Please see this.

scyntax
scyntax Vraageigenaar
more options

Hello,

Thanks for the prompt reply. That is the first thing at which I looked. There was no problem there, the Mozilla page was not set. The next thing I tried was to reset all preferences, which did not work either. Curiously, when going to the User.js file through troubleshooting info, I saw that the file did not change after resetting it in safe mode. I then renamed it expecting FF to create a new one. That did not happen. My renamed file still exists and there is now no User.js file in my Profiles folder.

scyntax
scyntax Vraageigenaar
more options

Gekozen oplossing

Ok, here's what worked for me:

I cleared my recent history under Options>Privacy. Went to Firefox>Help>Troubleshooting Info>Open Containing Folder. 

  I renamed the User.JS file.

The constant updating and displaying of the Welcome to FF page has stopped. Just to check my fix, I renamed the User>JS file back and the problem reappeared.

Vivek
Vivek
more options

user.js is usually created manually or by another application like security software. You can try to rename/delete it after exiting Firefox. user.js overrides the Firefox default settings file prefs.js.

user.js

prefs.js

Bewerkt door Vivek op

scyntax
scyntax Vraageigenaar
more options

It's good to know that the User file overrides the Prefs file.

The only security software I have installed is Advanced System Care and MS Security Essentials so that file may have come from one of these.

Thanks so much for your replies.

Vivek
Vivek
more options

You are welcome :)