Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Ask Jeeves loads every time

  • 2 antwoorden
  • 3 hebben dit probleem
  • 11 weergaven
  • Laatste antwoord van justclox

justclox
justclox
more options

Every time I load Firefox "Ask Jeeves" is my home page. I delete it and reload the page I want as my home page. Then when I reload Firefox, there is "Ask Jeeves" back again. I habe searched my computer and can not find anything identifiable as an "Ask Jeeves" virus (which is what it now is!!!).

How can I get rid of this annoying problem? I am running Version 5.0.1 because you issue the next version long before things like "FEBE" are updated to run in the new vewrsion.

Every time I load Firefox "Ask Jeeves" is my home page. I delete it and reload the page I want as my home page. Then when I reload Firefox, there is "Ask Jeeves" back again. I habe searched my computer and can not find anything identifiable as an "Ask Jeeves" virus (which is what it now is!!!). How can I get rid of this annoying problem? I am running Version 5.0.1 because you issue the next version long before things like "FEBE" are updated to run in the new vewrsion.

Alle antwoorden (2)

the-edmeister
the-edmeister
  • Moderator
more options

FEBE is now compatible up thru the pre-release Firefox 8.0 version which is in the Aurora development channel.

Take a look at your extensions for a "search" of Ask extension - remove it.

justclox
justclox Vraageigenaar
more options

I have removed this add in so many times now, I also restart FireFox to ensure that it has been removed. Next time I go into FireFox there it is showing as my official Home Page in Tools, Options, General.

I have carried out a number of searches through my Computer for either "Ask", "ask", "Jeeves" or "jeeves". The search software always comes up telling me there is no sign of it.

I am now goint to try removing the "Ask" virus and FireFox along with all of its settings, power off and then later on I will load the newest version of FireFox and see if the "Ask" virus has been lost. I will let you know what the outcome is.