Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox seems not to be supporting new BBC radio player. Safari is ok with it.

  • 4 antwoorden
  • 96 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van vas222

more options

I am a frequent user of BBC radio via the net. The BBC has re-vamped its player and this afternoon [01 04 11] I tried listening to Radio 7 and then Radio 4 to check. The listening panel showed up but there was no sound either on listen live or on 'listen again'. I am now listening to R7 live via Safari.

I have not had problems before with Firefox and the BBC

I am a frequent user of BBC radio via the net. The BBC has re-vamped its player and this afternoon [01 04 11] I tried listening to Radio 7 and then Radio 4 to check. The listening panel showed up but there was no sound either on listen live or on 'listen again'. I am now listening to R7 live via Safari. I have not had problems before with Firefox and the BBC

Gekozen oplossing

I had this problem too, but fixed it. In my case I was using the Flashblock extension. Adding bbc.co.uk to the whitelist resolved the problem. Maybe you people are using some kind of Adobe Flash filtering? Pls leave a comment as to whether or not this is the case.

Dit antwoord in context lezen 👍 17

Alle antwoorden (4)

more options

Gekozen oplossing

I had this problem too, but fixed it. In my case I was using the Flashblock extension. Adding bbc.co.uk to the whitelist resolved the problem. Maybe you people are using some kind of Adobe Flash filtering? Pls leave a comment as to whether or not this is the case.

more options

That was exactly the problem. I have been using Flashblock for a long time and never had to use the 'white list' before. Many thanks.

more options

I tried adding bbc.co.uk to my whitelist, but it didn't work. I still see no progress bar in the new BBC Radioplayer (pop-up bpx) and there is no sound.

Bewerkt door mqmr op

more options

Try to clear the cache and cookies and restart firefox. It worked for me. I had the same problem on a Windows Vista system running FF 4.0.1.