We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I keep getting a message that reads Introduction: A security and stability update for Firefox is available - 3.6.15 and when I click to update it can't connect to the server. What's wrong?

  • 1 antwoord
  • 15 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

I'm using Mac OS X version 10.6.6. The message strongly recommends that I apply this update for Firefox as soon as possible but when I click Update Firefox, it seems to try and update but never really gets started.

I'm using Mac OS X version 10.6.6. The message strongly recommends that I apply this update for Firefox as soon as possible but when I click Update Firefox, it seems to try and update but never really gets started.

Alle antwoorden (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.