Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Problem: Suddenly Firefox Safe Mode icon is in Start menu; no icon on Desktop nor is the program listed in "All Programs", so your article on this does not help. Suggestions?

  • 1 antwoord
  • 4 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van cor-el

pbombard
pbombard
more options

There aren't many more details. Simply, when I turned on my computer this morning, the Firefox icon was no longer on the desktop. When I looked in the Start menu, it was there, but listed with the words "safe mode." Your article suggests looking in "All Programs" and starting it from there, but it is not even listed there. It is listed in "Add or Remove Programs"

What do you suggest as a next step?

Thanks.

There aren't many more details. Simply, when I turned on my computer this morning, the Firefox icon was no longer on the desktop. When I looked in the Start menu, it was there, but listed with the words "safe mode." Your article suggests looking in "All Programs" and starting it from there, but it is not even listed there. It is listed in "Add or Remove Programs" What do you suggest as a next step? Thanks.

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Download a fresh copy of Firefox (http://www.mozilla.com/firefox/all.html) and do a reinstall of Firefox on top of the current version.

If that doesn't solve the problem then do a clean reinstall and remove the Firefox program folder.