Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox Sync doesn't recognize my version of Firefox, won't install

  • 3 antwoorden
  • 12 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van diviesti

more options

Whenever I try to install Firefox Sync, it tells me "You are currently using Firefox 3.0.13," won't install, and suggests that I upgrade. However, I'm using Firefox 3.6.10, so I don't know how to resolve this. (Yes I tried downloading and installing the upgrade... this is still the result.) Any ideas?

Whenever I try to install Firefox Sync, it tells me "You are currently using Firefox 3.0.13," won't install, and suggests that I upgrade. However, I'm using Firefox 3.6.10, so I don't know how to resolve this. (Yes I tried downloading and installing the upgrade... this is still the result.) Any ideas?

Gekozen oplossing

Alle antwoorden (3)

more options

Gekozen oplossing

Your UserAgent is probably messed up by something you installed.
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

That worked -- thanks! (I swear I tried to search for a solution before posting, but I didn't find anything...)

Bewerkt door crazedartist op

more options

Awesome suggestiont. Your solution worked perfectly and it was a breeze. Thanks!!