Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

"Firefox does not know how to open this address because the protocol cid is not associated with any program." How can I fix this???? in English

knausja
knausja
more options

When I receive email from certain people I cannot open the picture. When I right click on the "X" it states Firefox does not know how to open this address because the protocol (cid) is not associated with any program. How can this be fixed? Thanks

When I receive email from certain people I cannot open the picture. When I right click on the "X" it states Firefox does not know how to open this address because the protocol (cid) is not associated with any program. How can this be fixed? Thanks

Alle antwoorden (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Was the message sent from Microsoft Outlook? When you embed an image in a message in Outlook (at least up to version 2003), it creates a hidden attachment for the image and then inserts a "cid" reference to it. If the attachment gets stripped for any reason then the "cid" reference is useless: Outlook does not store the original URL or path to the image.

Edit: By the way, which webmail site has this problem?

Bewerkt door jscher2000 - Support Volunteer op