Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes on launch, including safe mode. Windows 7 64-bit.

  • 1 antwoord
  • 15 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van Moses

more options

Firefox crashes within 2-3 seconds of launch consistently. Safe mode does not alleviate problem. Operating system is Windows 7 64-Bit.

Crash ID(s)

26a4fdfa-6683-4ee1-a660-ac0082100710

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Firefox crashes within 2-3 seconds of launch consistently. Safe mode does not alleviate problem. Operating system is Windows 7 64-Bit. == Crash ID(s) == 26a4fdfa-6683-4ee1-a660-ac0082100710 == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Alle antwoorden (1)

more options

It looks like from what me and another volunteer think is that some binary modules are corrupt. A clean installation of Firefox would most likely fix it.

Go to http://support.mozilla.com/en-US/kb/Live+Chat+troubleshooting+guide#Clean_installation to learn how to do a clean installation