Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox will cannot install the update I dowloaded, the message keeps popping up when I try to open the browser

  • 2 antwoorden
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van silkphoenix

more options

My Firefox automatically updates, and when it finds an update available, it downloads it for me. But, it will not install the update and it keeps sending a message that there are other Firefox browsers open and I need to close them, when I have no others open or running.

This happened

Every time Firefox opened

== It tried to install the updates

My Firefox automatically updates, and when it finds an update available, it downloads it for me. But, it will not install the update and it keeps sending a message that there are other Firefox browsers open and I need to close them, when I have no others open or running. == This happened == Every time Firefox opened == It tried to install the updates

Alle antwoorden (2)

more options

Did you check your Windows Task Manager: ALT + CTRL + DELETE to make sure there's no other Firefox running under the "Process" tab? Sometimes even though you have closed FF, it remains in the Process window and you have to kill it manually to end the program.

more options

This is happening to me also! A real nuisance too because it just keeps trying to install and after about 5 times firefox opens without the update. Every time its the same thing over again. I love firefox, but this is getting old. Same problem with last 2 updates!! Ugh-----