Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

email migration

  • 3 antwoorden
  • 0 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van david

pzygmanski
pzygmanski
more options

Good morning, I can't get to my stored emails. After reinstalling Windows, my profile could not merge with saved on my computer emails. I've moved profile folders to (...AppData\Roaming\Thunderbird\Profiles...) and inbox/sent/spam/trash .msf files to Thunderbird instalation folder. Unfortunatelly, I still don't have access to my saved emails. Could You please help me with this issue?

Good morning, I can't get to my stored emails. After reinstalling Windows, my profile could not merge with saved on my computer emails. I've moved profile folders to (...AppData\Roaming\Thunderbird\Profiles...) and inbox/sent/spam/trash .msf files to Thunderbird instalation folder. Unfortunatelly, I still don't have access to my saved emails. Could You please help me with this issue?

Alle antwoorden (3)

david
david
  • Top 10 Contributor
more options

Could you post screenshot of the profile you moved to the thunderbird\profiles folder? and also a screenshot of the imapmail and mail folders? That may help. Thank you,

pzygmanski
pzygmanski Vraageigenaar
more options

Good morning, I've attached screenshots. Folder/profile jv6ehe7p.default-release-1 is the one with newest data. It is also without imap folder. Hope it help

david
david
  • Top 10 Contributor
more options

There appears to be mail in the Mail folder. Are you viewing that profile? You can verify that by clicking Help>troubleshootinginformation, scroll down to Profiles, click 'open profile' and you will be in the profile. Click the Mail folder and see if your folders are there. While there, you can also confirm which profile you are in.