Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

attachments

  • 2 antwoorden
  • 0 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van Toad-Hall

cj.sutherland
cj.sutherland
more options

Thunderbird updated this week. Now when I attach a pdf document to an email you cannot open the document. What can done to put this right?

Thunderbird updated this week. Now when I attach a pdf document to an email you cannot open the document. What can done to put this right?

Alle antwoorden (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Do you mean : A) you are using 'Write' new message and attach pdf and then try to open the attachment from the Write window - before you have sent it ? OR B) you are using 'Write' new message and attach pdf, then save as a Draft. Locate saved Draft email and test opening of pdf attachment ? OR C) using 'Write' new message and attach pdf, send email and recipient cannot open pdf ?

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

How are are you choosing to auto open pdf document?

Check settings in Thunderbird:

  • Settings > General
  • scroll to 'Files & attachments'
  • Content Type: Portable Document Format (PDF)
  • What action is set?
  • If 'Preview in Thunderbird' then pdf attachment gets opened in a new tab in Thunderbird.
  • If 'Use Adobe Acrobat Reader' then pdf gets opened using the program you selected.

What do you have in your setup?

On Computer: what program have got set up as default to open pdf documents?