We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Drag and Drop from Windows to Firefox

  • 3 antwoorden
  • 0 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van gifftrey1

gifftrey1
gifftrey1
more options

When I am trying to drag and drop an email from Outlook to Salesforce in the Firefox browser I receive the error message "Drag and drop failed. The drag and drop event is not from a valid Source." Please help.

Thank you.

When I am trying to drag and drop an email from Outlook to Salesforce in the Firefox browser I receive the error message "Drag and drop failed. The drag and drop event is not from a valid Source." Please help. Thank you.

Alle antwoorden (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Outlook the app or web? If the app, what happens if you drop the email on your desktop and then drag and drop to salesforce in Firefox?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Issues with dragging links or images can happen if you run Firefox as administrator and made changes to the UAC settings. In that case Firefox runs with medium-integrity in Windows Explorer that doesn't allow dragging to an application or target with a higher integrity. You can check for issues with UAC, see:

gifftrey1
gifftrey1 Vraageigenaar
more options

jonzn4SUSE said
Outlook the app or web? If the app, what happens if you drop the email on your desktop and then drag and drop to salesforce in Firefox?

Yes, this does work but it is not practical as over 100 emails get attached every day. I use Chrome at the moment which works fine but would like to switch to FF. However, the extra time to move to desktop, attach, delete off of desktop might be too much. Also, I am not an admin so correcting the UAC is not an option either.

Thank you for your help.