We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Random/Strange Characters in GMail

  • 2 antwoorden
  • 0 hebben dit probleem
  • 8 weergaven
  • Laatste antwoord van d_F_90

d_F_90
d_F_90
more options

Hello,

Firefox is my preferred browser but lately I will periodically have an issue where the text of an email will come through with random special characters (please see image attached). I tried running the browser in Private Mode and got the same result, but when I tried Safari there doesn't seem to be an issue.

Thank you in advance for any tips or thoughts!

Hello, Firefox is my preferred browser but lately I will periodically have an issue where the text of an email will come through with random special characters (please see image attached). I tried running the browser in Private Mode and got the same result, but when I tried Safari there doesn't seem to be an issue. Thank you in advance for any tips or thoughts!
Gekoppelde schermafbeeldingen

Alle antwoorden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post a screenshot of how Safari displays that text ?

Could be a problem with a font.

You can check in Font Book for font issues like corrupted and duplicate fonts.

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.

d_F_90
d_F_90 Vraageigenaar
more options

Thanks for the reply! Attached is a screenshot of the Safari text, as well as a screenshot of the Firefox Inspector pane... It looks like it's just Arial, nothing too exotic.