Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't import PGP secret key for one account.

more options

Hello, My PGP key for one of my accounts stopped working while I was trying to draft a message. At first, the message said that my PGP key couldn't be located and thus my draft could not be saved (I believe I have all my drafts mandated to save as encrypted). I decided to delete the key from Thunderbird and try re-importing it. At first, it said the key had been imported successfully. However, when trying to select the key from my account page, nothing comes up. It's just blank. I quit Thunderbird several times and re-opened, only to get the same result. Now, after my most recent app restart, Thunderbird simply won't import my PGP key at all. Other accounts still have their PGP keys active, but not this one. I'm at a loss. Is anyone else experiencing this issue? Is this a new bug? I'm running the latest version of Thunderbird (91.8.0 (64-bit)) on macos. I've attached images. Please help! Thanks!!

Hello, My PGP key for one of my accounts stopped working while I was trying to draft a message. At first, the message said that my PGP key couldn't be located and thus my draft could not be saved (I believe I have all my drafts mandated to save as encrypted). I decided to delete the key from Thunderbird and try re-importing it. At first, it said the key had been imported successfully. However, when trying to select the key from my account page, nothing comes up. It's just blank. I quit Thunderbird several times and re-opened, only to get the same result. Now, after my most recent app restart, Thunderbird simply won't import my PGP key at all. Other accounts still have their PGP keys active, but not this one. I'm at a loss. Is anyone else experiencing this issue? Is this a new bug? I'm running the latest version of Thunderbird (91.8.0 (64-bit)) on macos. I've attached images. Please help! Thanks!!
Gekoppelde schermafbeeldingen

Alle antwoorden (3)

more options

Hello there dav. We have read your message. We try to help you.


Oké your pgp key ain’t correct.


https://support.mozilla.org/en-US/kb/introduction-to-e2e-encryption


This is a form for the latest versions of Thunderbird Software. https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq


Greetings Firefox volunteer.

Bewerkt door Display name. день сумо op

more options

I know how to import a PGP key. That's not the issue. Please re-read my post.

more options

Bewerkt door Display name. день сумо op