Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Lost bookmarks

  • 4 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

arthur.martin0011
arthur.martin0011
more options

Hi Team,

Greetings.

I had a list of bookmarks in Mozilla browser and they were synced well with my account. My PC crashed and i got it replaced from the organization. Even after logging into my account i was unable to restore bookmarks. Please let me know how to proceed further.

Regards, Arthur

Hi Team, Greetings. I had a list of bookmarks in Mozilla browser and they were synced well with my account. My PC crashed and i got it replaced from the organization. Even after logging into my account i was unable to restore bookmarks. Please let me know how to proceed further. Regards, Arthur

Alle antwoorden (4)

FredMcD
FredMcD
more options

Are the bookmarks still on the other members of the sync?

Click on the 'hamburger' (3 horizontal lines) icon on the toolbar. The first entry should be your e-mail with a right-arrow. Press it. Then select Sync Now.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Just the messenger... https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer

If the pc is from your organization, I would assume that they use Bitlocker. If they can access the data on the hard drive then you may be in luck if they're nice. The sync service is not a back up of your data, but allows you to sync you browser data to different devices. see screenshot

arthur.martin0011
arthur.martin0011 Vraageigenaar
more options

Thank you for the response. But i am looking for lost bookmarks which were synced earlier with my account on old PC. They did not show up when i logged in with the same account on this PC.

FredMcD
FredMcD
more options

Do you still have the old computer? If so, start its Firefox. Then select Sync Now.