Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox is blocking content I have uploaded to Ancestry.com such as stories. Why?

  • 1 antwoord
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van FredMcD

kentuckywoman2
kentuckywoman2
more options

I noticed tonight that I can no longer view "stories" I have uploaded to Ancestry.com when using Firefox. I thought at first that it was a problem with Ancestry.com itself, but then I went to Edge and Chrome browsers and see that the content is still there and viewable on those browsers. Therefore, the problem is with Firefox browser. How can I figure out what is causing Firefox to block this content and fix it?

I've already cleared the cache and cookies. Didn't work.

I noticed tonight that I can no longer view "stories" I have uploaded to Ancestry.com when using Firefox. I thought at first that it was a problem with Ancestry.com itself, but then I went to Edge and Chrome browsers and see that the content is still there and viewable on those browsers. Therefore, the problem is with Firefox browser. How can I figure out what is causing Firefox to block this content and fix it? I've already cleared the cache and cookies. Didn't work.

Bewerkt door kentuckywoman2 op

Alle antwoorden (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.