Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

"Word Count" add-on notifications not working (and I only see exemption setting for websites)

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van KDintheValley

KDintheValley
KDintheValley
more options

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text.

Here is my problem: When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it.

So far I have:

-disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version.

Also: I don't have any other add-ons.

Can you help me? Thanks!

kd

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text. '''Here is my problem: ''' When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it. '''So far I have''': -disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version. '''Also:''' I don't have any other add-ons. Can you help me? Thanks! kd

Gekozen oplossing

BUT!! Your answer helped me solve it anyway. I went into my mac settings and saw that Firefox notifications were turned off, probably because I'd just downloaded it.

Thanks so much. I sure appreciate you keeping an eye out for questions!

kd

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi kd, can you make sure this box isn't checked on the Setting page: "Pause notifications until Firefox restarts"

I think on MacOS, Firefox sends notifications to the system rather than generating its own notifications. Is it possible there's a system-level filter on Firefox notifications?

KDintheValley
KDintheValley Vraageigenaar
more options

Thanks for the idea. I don't see that. Here's what I see:

KDintheValley
KDintheValley Vraageigenaar
more options

Gekozen oplossing

BUT!! Your answer helped me solve it anyway. I went into my mac settings and saw that Firefox notifications were turned off, probably because I'd just downloaded it.

Thanks so much. I sure appreciate you keeping an eye out for questions!

kd