We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

FF Connection issues

  • 1 antwoord
  • 2 hebben dit probleem
  • 25 weergaven
  • Laatste antwoord van FredMcD

cello16
cello16
more options

All of a sudden FF will not connect to the internet. Other browsers will connect. It says: If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.)

All of a sudden FF will not connect to the internet. Other browsers will connect. It says: If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.)

Alle antwoorden (1)

FredMcD
FredMcD
more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[56+] Type about:preferences#general<enter> in the address bar. Look for Network. +++++++++++++++++++++ Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.