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Unable to send message

  • 10 antwoorden
  • 2 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van JohnnyBeau

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Good afternoon everyone,

I am having a problem with thunderbird, hopefully someone will come up with a fix.

After updating thunderbird last week, I can't send e-mail. Only comunicate I have is "unable to send a message". Nothing with SMTP server etc...

What I tried: -reinstall of thunderbird -downgrade to lower versions (even before 78) -disabling firewall and antivirus -tried on outlook and mailbird, on both clients everything works fine. Problem persists only on thunderbird

I need thunderbird to work, since few of my must have applications are set to work with it and won't work with other clients. All the setting are correct, I doublechecked and also configured to other mailing clients. All fine on those. Not at problem with hosting since I have 4 more computers using the same domain, setting etc and also updated version of thunderbird. Everything works fine over there.

Any ideas ?

Good afternoon everyone, I am having a problem with thunderbird, hopefully someone will come up with a fix. After updating thunderbird last week, I can't send e-mail. Only comunicate I have is "unable to send a message". Nothing with SMTP server etc... What I tried: -reinstall of thunderbird -downgrade to lower versions (even before 78) -disabling firewall and antivirus -tried on outlook and mailbird, on both clients everything works fine. Problem persists only on thunderbird I need thunderbird to work, since few of my must have applications are set to work with it and won't work with other clients. All the setting are correct, I doublechecked and also configured to other mailing clients. All fine on those. Not at problem with hosting since I have 4 more computers using the same domain, setting etc and also updated version of thunderbird. Everything works fine over there. Any ideas ?

Alle antwoorden (10)

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I have the same problem. I can sometimes send the email if I add a bcc to myself. Or if that doesn't work, write an email to myself and try sending it, then try sending the email I really want to send. There is no rhyme or reason to what I am doing, but eventually I am able to send the email.

This is not a solution to the problem, but something to try until they fix the problem.

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Hey,

So I fixed my issue.

I tried everything but in the end what fixed it was to go to AppData\Local\Temp and then delete the messages stuck there. Not sure why this helped because I still had free space on drive but it fixed it for me.

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bartosz.rogalski.pilica said

Hey, So I fixed my issue. I tried everything but in the end what fixed it was to go to AppData\Local\Temp and then delete the messages stuck there. Not sure why this helped because I still had free space on drive but it fixed it for me.

That is very strange. Did you take any screen shots or have a sense of how many files where there?

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I did not take screenshots but over 500

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I have over 100 files there. Are there specific file types that you deleted? I received a warning about deleting a file that was shared.

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JohnnyBeau said

I have over 100 files there. Are there specific file types that you deleted? I received a warning about deleting a file that was shared.

For me the e-mails had thunderbird icon because those were like draft messages stuck there. As far as I remember they had .eml extenson

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bartosz.rogalski.pilica said

JohnnyBeau said

I have over 100 files there. Are there specific file types that you deleted? I received a warning about deleting a file that was shared.

For me the e-mails had thunderbird icon because those were like draft messages stuck there. As far as I remember they had .eml extenson

I can't find any files like that in AppData. Thanks for getting back to me quickly.

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Make sure you go to Appdata/Locac/Temp because this is where they were in my case.

Or just open explorer and use %temp% it will get you over there directly

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bartosz.rogalski.pilica said

Make sure you go to Appdata/Locac/Temp because this is where they were in my case. Or just open explorer and use %temp% it will get you over there directly

I went to

C:\Users\...\AppData\Local\Temp

but I could not find any Thunderbird icons or .eml extensions.

Does anyone else have any success? The time wasn't wasted because I learned a few things in the process. Thank you again