Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

pdf file won't open in firefox - will in edge

  • 1 antwoord
  • 1 heeft dit probleem
  • 13 weergaven
  • Laatste antwoord van Wesley Branton

more options

I can't open a pdf statement on my bank site - the address is in the box but file won't open (blank page) - however in Edge I can. Is there some setting that needs fixed?

I can't open a pdf statement on my bank site - the address is in the box but file won't open (blank page) - however in Edge I can. Is there some setting that needs fixed?

Alle antwoorden (1)

more options

Is the file downloading instead of opening? This can be the case if your settings in Firefox tell Firefox to download it automatically.

This is easy to check. If you go to the download button (it's an arrow) in the Firefox toolbar after trying to open the PDF, is the file listed there? If so, it was saved to the computer, not opened.

To change this behaviour, go to the Firefox settings and scroll down to the Applications section. You will see the Portable Document Format (PDF) content type listed there. Change the action to Open in Firefox.

Hope this helps.