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Just updated to FF73 in linux and the browser crashes immediately on startup

  • 9 antwoorden
  • 1 heeft dit probleem
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  • Laatste antwoord van FredMcD

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Only in Linux, fortunately. I'm using FFox 73.0 in Windows 7 to write this. I'm running Slacko puppy ver 6.3.0. Until now, FFox has run in it flawlessly. No access to safe mode in this OS. Holding down the <Shift> key starts Geany editor. I've run the FF script in console and have a screenshot.jpg file available for upload. Only a few lines, then the Ffox crash reporter appears. Not too useful. I'll try restoring FFox from a backup and see if I missed something.

Only in Linux, fortunately. I'm using FFox 73.0 in Windows 7 to write this. I'm running Slacko puppy ver 6.3.0. Until now, FFox has run in it flawlessly. No access to safe mode in this OS. Holding down the <Shift> key starts Geany editor. I've run the FF script in console and have a screenshot.jpg file available for upload. Only a few lines, then the Ffox crash reporter appears. Not too useful. I'll try restoring FFox from a backup and see if I missed something.
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Gekozen oplossing

Confirming the success of FF 74.0 running in Slacko puppy linux. Many thanks to all of you in the community who helped with this bug. I'm back.

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In the address bar, type about:crashes<enter>.

Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support +++++++++++++++++++++++ If you can't get Firefox to open, you will have to do this the hard way.

https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser/explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted

The crash report is several pages of data. We need the report numbers to see the whole report.

Copy the most recent 5-7 File Names in the folder. Post the information in the reply box.

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Product Firefox Release Channel release Version 73.0 Build ID 20200207195153 (2020-02-07) Buildhub data OS Linux OS Version 0.0.0 Linux 3.14.55 #1 SMP Mon Oct 26 11:54:01 AEST 2015 i686

Wed, 12 Feb 2020 15:51:14 GMT bp-a746aca6-0011-4549-8590-e2d710200212 Wed, 12 Feb 2020 05:23:10 GMT bp-03499b9c-5592-443b-bdb2-933b80200212

Signature: @0x0 | StyleContextSetScale

Crash Reason SIGSEGV /SEGV_MAPERR

This is for Sumo's Related Bugs 1613130 RESOLVED FIXED Crash in [@ @0x0 | moz_gtk_widget_paint] ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Sun, 31 Mar 2019 15:56:26 GMT bp-40dbbb6a-4613-43b2-a32f-268030200214 Wed, 03 Apr 2019 11:01:11 GMT bp-ce0b6a3e-bc3d-4016-bf3a-cd12b0200214 Wed, 03 Apr 2019 11:09:09 GMT bp-f28f0813-07c1-41db-b04d-9e6b60200214

Signature: ld-2.17.so@0x15987

Bewerkt door FredMcD op

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From Bug Report 1613130: Fixes a Linux topcrash in Fx73. Approved for 73.0.1

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Failed again, sorry. Submitted.

bp-028e5223-a601-4864-9f11-b21a20200219

https://crash-stats.mozilla.org/report/index/028e5223-a601-4864-9f11-b21a20200219

Running Slacko Puppy Linux ver 6.3.2. (pretty old distro). Are some of the libraries out of date?

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Product Firefox Release Channel release Version 73.0.1 Build ID 20200217142647 (2020-02-17)

bp-028e5223-a601-4864-9f11-b21a20200219 Signature: @0x0 | StyleContextSetScale

This is for Sumo's Related Bugs 1613130 REOPENED --- Crash in [@ @0x0 | moz_gtk_widget_paint]

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They are still working on this bug.

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Gekozen oplossing

Confirming the success of FF 74.0 running in Slacko puppy linux. Many thanks to all of you in the community who helped with this bug. I'm back.

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That's good to hear. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.