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Additional keyboard being installed possibly by Thunderbird

  • 4 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van dtotty

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Hi,

One of my users is having problems with additional keyboards being installed on their computer. It seems to happen when they have been cc'd in an email that's been written in another language (in this case Norwegian).

The first thing they know of it is when they start typing a document, look at the screen and just find they've typed a load of random text.

I've made changes in Windows to set the default languages and remove the Norwegian language. But the next time they get an email in Norwegian, it happens again.

Can anyone suggest a way to stop this happening?

Thanks

Hi, One of my users is having problems with additional keyboards being installed on their computer. It seems to happen when they have been cc'd in an email that's been written in another language (in this case Norwegian). The first thing they know of it is when they start typing a document, look at the screen and just find they've typed a load of random text. I've made changes in Windows to set the default languages and remove the Norwegian language. But the next time they get an email in Norwegian, it happens again. Can anyone suggest a way to stop this happening? Thanks

Alle antwoorden (4)

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is the character encoding showing as Unicode, utf8 or one of the older windows code pages?

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The Outgoing encoding is Unicode (UTF-8) and the Incoming is Western (ISO-8859-1).

I believe these are the defaults.

Thanks

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What ab out the encoding of the actual email received... that was my intent.

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I'm not sure about that. I'll try and find out.