Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't delete messages

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Toad-Hall

user284347223316401145649831037793474163567
user284347223316401145649831037793474163567
more options

I just bought a new PC which is running Windows 10 and have installed Thunderbird version 60.3.3. I have transferred my profile to the new computer. It was working fine on the old computer. I download my messages. For a while I cqn delete messages. And then I cannot delete any more messages. I have tried the suggestion of deleting my trash folder. That did not solve the problem. I find that when I restart my computer, I can delete messages for a while and then once again I am unable to delete messages. Please HELP.

I just bought a new PC which is running Windows 10 and have installed Thunderbird version 60.3.3. I have transferred my profile to the new computer. It was working fine on the old computer. I download my messages. For a while I cqn delete messages. And then I cannot delete any more messages. I have tried the suggestion of deleting my trash folder. That did not solve the problem. I find that when I restart my computer, I can delete messages for a while and then once again I am unable to delete messages. Please HELP.

Alle antwoorden (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

As it is unknown if there is some corruption in the 'Inbox' file, please do the following to ensure good emails are not lost. This is a precaution and as a general rule not required in order to compact.

Move all good emails out of Inbox into other suitable folders for storage. right click on 'Inbox' and select 'Compact'.

Compacting is something you should be doing on a regular basis. http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders

Once compacting has finished try deleting the emails you do not want.