Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Changing the Input Language to Japanese freezes Firefox

  • 5 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

HuaRong
HuaRong
more options

When I change to Japanese input, Firefox "stops responding" for a few seconds. This is consistent.

I change my inputs from ENG to Chinese to Japanese and back to English, but the freeze only happens when switching to Japanese. I use the shortcut Alt + Shift to cycle through my inputs, but the problem remains when I select Japanese directly. Selecting Mandarin does not manifest this problem.

When I restart Firefox, the problem goes away for a while before it comes back.

When I change to Japanese input, Firefox "stops responding" for a few seconds. This is consistent. I change my inputs from ENG to Chinese to Japanese and back to English, but the freeze only happens when switching to Japanese. I use the shortcut Alt + Shift to cycle through my inputs, but the problem remains when I select Japanese directly. Selecting Mandarin does not manifest this problem. When I restart Firefox, the problem goes away for a while before it comes back.

Bewerkt door HuaRong op

Alle antwoorden (5)

WestEnd
WestEnd
more options

Step instructions how you change it?

HuaRong
HuaRong Vraageigenaar
more options

WestEnd said

Step instructions how you change it?

What do you mean?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I usually advise not to use the"Alt/Ctrl + Shift" sequence to rotate the layout, because Firefox uses these sequences as keyboard access keys (Alt+Shift is used for access keys on web pages including about:preferences) and you might accidentally change the layout if you would use them. You can use a keyboard sequence to select a specific layout.

HuaRong
HuaRong Vraageigenaar
more options

cor-el said

I usually advise not to use the"Alt/Ctrl + Shift" sequence to rotate the layout, because Firefox uses these sequences as keyboard access keys (Alt+Shift is used for access keys on web pages including about:preferences) and you might accidentally change the layout if you would use them. You can use a keyboard sequence to select a specific layout.

Using the mouse (not Alt + Shift) to directly select the language from the keyboard menu also freezes Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If the problem return after using Firefox for a while then there might be memory issues or a problem with an extension or with external software.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can try to modify multi-process settings to see if this has effect.

  • set number of content processes to 1 if it is currently set to a higher value (4)
    Options/Preferences -> General -> Performance
    remove checkmark: [ ] "Use recommended performance settings"

Bewerkt door cor-el op