Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How may I get Firefox to stop opening a tab about a Firefox survey I already completed?

  • 4 antwoorden
  • 1 heeft dit probleem
  • 17 weergaven
  • Laatste antwoord van DonnaGestone

more options

A Firefox survey popped up yesterday and I completed it. Now, each time I start up Firefox, this tab opens (pasted below) telling me that I already took the survey. How may I stop this tab from opening?

https://screenshots.firefox.com/KU5SIjhrd7DeTVKJ/qsurvey.mozilla.com

Thank you for your help!

A Firefox survey popped up yesterday and I completed it. Now, each time I start up Firefox, this tab opens (pasted below) telling me that I already took the survey. How may I stop this tab from opening? https://screenshots.firefox.com/KU5SIjhrd7DeTVKJ/qsurvey.mozilla.com Thank you for your help!

Gekozen oplossing

Thank you Pkshadow. Your advice and link led me to solve the problem. I opened Firefox, typed about:config, Enter, and searched "survey". This brought up the doorhanger line that caused the survey tab to keep opening upon starting up Firefox. I right clicked on this line and selected "reset" from the menu. The tab no longer appears. Thank you again!

Dit antwoord in context lezen 👍 0

Alle antwoorden (4)

more options

You may have Firefox set to re-open tabs, open a new, empty tab, then close the tab with the survey.

Thanks!

more options

Thank you Tyler. I tried that, but when I open Firefox, that survey tab opens with it still.

more options

https://www.thewindowsclub.com/opt-out-of-please-rate-firefox-survey Opt out completely by disable.

Copy/Paste about:studies into the Address Bar then opt out and it will take you to the box to uncheck.

Restart Firefox after either.

more options

Gekozen oplossing

Thank you Pkshadow. Your advice and link led me to solve the problem. I opened Firefox, typed about:config, Enter, and searched "survey". This brought up the doorhanger line that caused the survey tab to keep opening upon starting up Firefox. I right clicked on this line and selected "reset" from the menu. The tab no longer appears. Thank you again!