We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Twice now i've installed, used Firefox-then it disappears from my iMac. What is happening?

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van James

squrt29
squrt29
more options

I downloaded Firefox, used it to access internet, synced it and about 24 hrs later that it was no where to be found on my iMac. I downloaded it again, used it and about 2 days later i've found it gone. I have not downloaded it again. What is happening here?

I downloaded Firefox, used it to access internet, synced it and about 24 hrs later that it was no where to be found on my iMac. I downloaded it again, used it and about 2 days later i've found it gone. I have not downloaded it again. What is happening here?

Alle antwoorden (2)

Shadow110
Shadow110
more options

HI please just for caution scan with : https://www.malwarebytes.com/mac/

Where are you downloading it from please ?

Have you tried from here : https://www.mozilla.org/firefox/all/

Please be aware this is going around for a MAC https://www.howtogeek.com/fyi/how-to-remove-mshelper-the-latest-mac-malware/

James
James
  • Moderator
  • Top 10 Contributor
more options

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Two possibilities. Either you did not install Firefox properly or you have a software or such that reverts your system to an earlier state.