Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My Fosfire account did not sync correctly, what do I do?

more options

I have not been able to locate my answer. I have tried for several minutes and do not know what to do. DO I NEED TO CLOSE MY ACCOUNT?

I have not been able to locate my answer. I have tried for several minutes and do not know what to do. DO I NEED TO CLOSE MY ACCOUNT?

Alle antwoorden (2)

more options

Hi gee2creek, let's review how far you got:

  • You created a Firefox Account to set up Sync (note: that's a different account from your Support website account)
  • You received an email to confirm your Firefox Account, and you confirmed it
  • You set up the Sync service on your Windows 10 Firefox, and it was able to connect
  • You tried to add a Firefox on Android to your Sync account and that isn't working

Is that right? Do you get a specific error message?

more options

Oh, wait, I think I see your other question:

https://support.mozilla.org/questions/1210397