Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firfefox is corrupted, I have xp and want to reinstall without losing bookmarks

  • 5 antwoorden
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Mkll

more options

I have XP, Firefox will open but not to full operating status. It just stalls and then crashes. I believe it 52.5.3 How can I uninstall and reinstall without losing bookmarks and passwords.

Thx

I have XP, Firefox will open but not to full operating status. It just stalls and then crashes. I believe it 52.5.3 How can I uninstall and reinstall without losing bookmarks and passwords. Thx

Alle antwoorden (5)

more options

Hello, since your bookmarks and passwords are stored in your profile, which is not deleted when uninstalling, you can safely reinstall Firefox without losing anything.

more options

so I uninstall from add/remove programs then reinstall Firefox and it automatically is back to same proile with original bookmarks and passwords? Because I can not currently open Firefox

more options

Yes same profile.

more options

I uninstalled and reinstalled, Firefox comes up with "this is embarrasing" with some reset and refreshh buttons and then crashes."

more options

Click start new session.