Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Although version 57.0.1 is available, Firefox 57.0 thinks it is up to date.

  • 2 antwoorden
  • 8 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van John Pap

more options

I have Firefox version 57.0 installed and running. Although version 57.0.1 is available, when I check for updates the result is that Firefox is up to date.

Firefox 57.0 (64-bit) Windows 10 (64-bit) Creator's update.

Regards, John

I have Firefox version 57.0 installed and running. Although version 57.0.1 is available, when I check for updates the result is that Firefox is up to date. Firefox 57.0 (64-bit) Windows 10 (64-bit) Creator's update. Regards, John

Gekozen oplossing

Updates to Firefox 57.0.1 was blocked due to a problem crasher on Windows.

https://support.mozilla.org/en-US/kb/firefox-startup-crash-g-data-security-software

You can read about it in the Bugzilla tracking bug 1421991 though do not comment in this bug as it is not for support or discussdion. Bugzilla Etiquette

Dit antwoord in context lezen 👍 1

Alle antwoorden (2)

more options

Gekozen oplossing

Updates to Firefox 57.0.1 was blocked due to a problem crasher on Windows.

https://support.mozilla.org/en-US/kb/firefox-startup-crash-g-data-security-software

You can read about it in the Bugzilla tracking bug 1421991 though do not comment in this bug as it is not for support or discussdion. Bugzilla Etiquette

more options

james, thank you very much for your reply. I visited the link your provided, read all about it and no, I did not comment.

All the best, John