Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When I open a tab it goes to search.rsparks.com. How do I stop this

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Happy112

Thadd
Thadd
more options

When I open a tab it goes to search.rsparks.com. How do I stop this Norton or any of the 5 malware checks didn't work. This started right after the last update a couple days ago. It's not a tool bar issue, I don't use any nor have I downloaded anything. I mostly use this computer to watch youtube.

When I open a tab it goes to search.rsparks.com. How do I stop this Norton or any of the 5 malware checks didn't work. This started right after the last update a couple days ago. It's not a tool bar issue, I don't use any nor have I downloaded anything. I mostly use this computer to watch youtube.

Alle antwoorden (3)

Enigma
Enigma
more options

That search.rsparks.com is a browser hijacker, that you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g. :

• SafeSearch Incognito • SearchAssist Incognito • File Convertor and Search Addon

When you find any : remove them.

Do the same in Windows' Control Panel => Programs.

However :   most malware will be 'hiding' somewhere , so let's run malware scans, even though you've already run six scans : let's try again.

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-search-rspark-com/

And : http://www.myantispyware.com/2017/06/30/how-to-remove-search-rspark-com-chrome-firefox-ie-edge/

Thadd
Thadd Vraageigenaar
more options

Yeah I did it all numerous times and even tried uninstalling. No good

Happy112
Happy112
more options

Thadd said

Yeah I did it all numerous times and even tried uninstalling. No good

As you have done everything as suggested by Enigma, I can only think of refreshing Firefox : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

But first, would you go over this article, just to make sure that you haven't overlooked anything : http://www.computips.org/remove-search-rspark-com/