Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Thunderbird 52.2.1 - no longer logs in to my SMTP server, after clearing passwords it does NOT prompt for a password

  • 4 antwoorden
  • 2 hebben dit probleem
  • 25 weergaven
  • Laatste antwoord van alxdickson

more options

I can no longer send any emails, it just comes up with timed out contacting smtp server. I tried clearing the saved password, but on sending an email it never prompts to enter the password.

This all seems to have happened since the update to 52.2.1 on 27 June, I definitely could send an email on 23 June.

I can no longer send any emails, it just comes up with timed out contacting smtp server. I tried clearing the saved password, but on sending an email it never prompts to enter the password. This all seems to have happened since the update to 52.2.1 on 27 June, I definitely could send an email on 23 June.
Gekoppelde schermafbeeldingen

Bewerkt door alxdickson op

Alle antwoorden (4)

more options

If it worked before the update, it's very likely you have a firewall or security program that needs to be reset to allow TB to send mail.

more options

I've tried disabling the firewall and still cannot send emails.

I can receive emails (from a different POP3 server) but cannot send emails.

Bewerkt door alxdickson op

more options

To rule out all 3rd-party programs, start in Windows safe mode with networking (Shift+Restart).

more options

I think the reason for the failure is that the smtp server I was using has been shutdown (it was orangehome.co.uk), as I was only using it for outgoing email I didn't receive any notice that it was being decommissioned :(

Thanks for your help anyway