Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Redirect

  • 3 antwoorden
  • 16 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van cor-el

more options

Whenever I go on a website firefox redirects me to other websites and it's opening pop up ads and other tabs. I used Malwarebytes but it showed no threat detected. I even tried to reset my firefox but I always get a pop-up message saying to contact my administrator. Please help.

Whenever I go on a website firefox redirects me to other websites and it's opening pop up ads and other tabs. I used Malwarebytes but it showed no threat detected. I even tried to reset my firefox but I always get a pop-up message saying to contact my administrator. Please help.

Gekozen oplossing

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

more options

Gekozen oplossing

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

I have tried all your solutions and nothing is working. When I go to a website and click, I get redirected to a new firefox page or to other sites that I do not want.

more options

Hi Diane.

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions.