We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why wont my downloads intall properly?

  • 1 antwoord
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van AliceWyman

more options

When I download an add-on it'll download perfectly but when I double-click or right click it to install it does nothing, no prompt or window.

When I download an add-on it'll download perfectly but when I double-click or right click it to install it does nothing, no prompt or window.

Alle antwoorden (1)

more options

thishearth said

When I download an add-on it'll download perfectly but when I double-click or right click it to install it does nothing, no prompt or window.

Mozilla add-ons from addons.mozilla.org (such as this example) have an "Add to Firefox" button that doesn't require you to save a file to your computer.

What type of installer file are you downloading? Please post a link to one of the download pages that links to the add-on you are trying to install.