Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 1 antwoord
  • 2 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van philipp

more options

Crash ID: bp-1e730643-4dfd-4328-bd9e-60c142170131 Firefox crashes before opening any browser window (no option to restart safe mode) I have tried uninstalling and reinstalling Mozilla , same issue persists.

Crash ID: bp-1e730643-4dfd-4328-bd9e-60c142170131 Firefox crashes before opening any browser window (no option to restart safe mode) I have tried uninstalling and reinstalling Mozilla , same issue persists.

Alle antwoorden (1)

more options

hi, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox