Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I was unaware that REFESHING my Firefox BROWSER would WIPE everything away

  • 1 antwoord
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van Scribe

groovie
groovie
more options

My Firefox continued to freeze up /...and corrupt files from Norton anti-virus protection. So I opted to refresh my firefox -which WIPED all my history all my bookmarks and ALL MY SAVED PASSWORDS

WTF ...with out warning that EVERYTHING was going to wiped clean

My Firefox continued to freeze up /...and corrupt files from Norton anti-virus protection. So I opted to refresh my firefox -which WIPED all my history all my bookmarks and ALL MY SAVED PASSWORDS WTF ...with out warning that EVERYTHING was going to wiped clean

Alle antwoorden (1)

Scribe
Scribe
more options

Hi, sorry about that, it shouldn't happen of course. So first try restarting Firefox - 3-bar menu > Exit Firefox in bottom right corner.

If that doesn't help, please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings.

For bookmarks only, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not and for other data, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!