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Why when going from received e-mail to view as online page the internet connection crashes and I have to reboot?

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  • Laatste antwoord van Matt

IanFuller
IanFuller
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This happens approximately 80% of the time but my ISP cannot help. happens wether wi-fi or cable connection from router to computer. I am a senior and computer untrained BUT I donate to our Mozilla\ Thunderbird! Keep up the good work! PS: New H\P Pavillion 23 (i5 inside) and using Windows 10 Thank you Ian Fuller

This happens approximately 80% of the time but my ISP cannot help. happens wether wi-fi or cable connection from router to computer. I am a senior and computer untrained BUT I donate to our Mozilla\ Thunderbird! Keep up the good work! PS: New H\P Pavillion 23 (i5 inside) and using Windows 10 Thank you Ian Fuller

Alle antwoorden (4)

Matt
Matt
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you click a link in an email and your internet connection goes off.

Do I have that right?

IanFuller
IanFuller Vraageigenaar
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Matt said

you click a link in an email and your internet connection goes off. Do I have that right?

Yes - but also the internet randomly disconnects and I have to reboot both the computer & the modem . . . Does that strike you as more likely an ISP connection issue? Thank you, Ian

IanFuller
IanFuller Vraageigenaar
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Yes - but also the internet randomly disconnects and I have to reboot both the computer & the modem . . . Does that strike you as more likely an ISP connection issue? Thank you, Ian

Matt
Matt
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I would say it is probably neither Thunderbird or your ISP. per sae

I think you may find one of these is the issue

1. Windows 10 is acting up. (I am having issues where servers are not found an immediate repeat and they are found.) 2. Your anti virus program is not happy in it's new home 3.Your default browser is somehow not set right.

A good starting point may be to flush your DNS cache.