Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Mozilla is VERY slow or does not bring up pages for 1 user but works fine for 2nd

  • 1 antwoord
  • 2 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van FredMcD

fastmozer
fastmozer
more options

We have a Windows 7 Home version. 2 users, one work 100% and the 2nd does not. The 2nd user has VERY slow loads or the pages don't really load at all.

We tried a fresh install of 45.0.2...clearing cache, cookies, certificates everything we can get our hands on...nothing changed. For the 2nd user Mozilla is unusable...IE works like a champ (hate saying that) since we never use IE.... Chrome works 100% as well.

Nothing wrong with our networking, speed or machine. No reason to boot in safe mode since that is NOT the problem. What is going on???

We have a Windows 7 Home version. 2 users, one work 100% and the 2nd does not. The 2nd user has VERY slow loads or the pages don't really load at all. We tried a fresh install of 45.0.2...clearing cache, cookies, certificates everything we can get our hands on...nothing changed. For the 2nd user Mozilla is unusable...IE works like a champ (hate saying that) since we never use IE.... Chrome works 100% as well. Nothing wrong with our networking, speed or machine. No reason to boot in safe mode since that is NOT the problem. What is going on???

Alle antwoorden (1)

FredMcD
FredMcD
more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.010.20060 Note: McAfee Security is offered in the download.

On the 'bad' profile/user; Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?