Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

gmail.com (but not other Google sites) will not load, stucks in "Loading..." progress bar forever

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van DD212

DD212
DD212
more options

After I tried once to open an e-mail attachment noname.eml, Firefox stopped loading the gmail site (mail.google.com), it loads up to some 90% of progress bar "Loading [email protected]..." and then stucks forever. When I click "Load basic HTML (for slow connections)" it loads OK, in basic HTML. In Safe Mode mail.google.com loads OK. Other Google sites (Search, Maps, Play etc.) load OK. On other browsers (Chrome) mail.google.com loads OK.

What could I do about it?

After I tried once to open an e-mail attachment noname.eml, Firefox stopped loading the gmail site (mail.google.com), it loads up to some 90% of progress bar "Loading [email protected]..." and then stucks forever. When I click "Load basic HTML (for slow connections)" it loads OK, in basic HTML. In Safe Mode mail.google.com loads OK. Other Google sites (Search, Maps, Play etc.) load OK. On other browsers (Chrome) mail.google.com loads OK. What could I do about it?
Gekoppelde schermafbeeldingen

Gekozen oplossing

Hi, since it works in Safe Mode, it's likely that a theme or add-on is interfering. So try disabling them one by one until you find the culprit - Add-ons Manager (Ctrl+Shift+A > Extensions). I see you have 'Right Inbox for Gmail,' so that might be a good place to start.

You can also try deleting all references to Gmail, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then trying the site again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

Scribe
Scribe
more options

Gekozen oplossing

Hi, since it works in Safe Mode, it's likely that a theme or add-on is interfering. So try disabling them one by one until you find the culprit - Add-ons Manager (Ctrl+Shift+A > Extensions). I see you have 'Right Inbox for Gmail,' so that might be a good place to start.

You can also try deleting all references to Gmail, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then trying the site again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

DD212
DD212 Vraageigenaar
more options

Thanks a lot, Scribe!

The problem get solved at Adblock, so I disabled it on mail.google.com and now is everything OK.

Thank you very much again for the help so fast and right to the point.