Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox download blocked by "Group policy".

richtalia
richtalia
more options

I was having a lot of problems with firefox (crashing, slowness, etc.), So, I uninstalled it with the intention of re-installing it. When I tried to re-install it, the install was blocked by "Group policy". Please note that that I am the only computer on my network. (I am a newbie). I checked to see if there is a Group Policy installed on my computer: there is none. I downloaded firefox several times before this group policy issue cropped up, and it installed perfectly. Thanks for your help, Rich.........

I was having a lot of problems with firefox (crashing, slowness, etc.), So, I uninstalled it with the intention of re-installing it. When I tried to re-install it, the install was blocked by "Group policy". Please note that that I am the only computer on my network. (I am a newbie). I checked to see if there is a Group Policy installed on my computer: there is none. I downloaded firefox several times before this group policy issue cropped up, and it installed perfectly. Thanks for your help, Rich.........

Alle antwoorden (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Did your downloaded file contain the word "stub"? That installer connects back to Mozilla for additional files, which may be blocked on some systems.

Could you try using the "full" or "offline" installer? On the following page, scroll down to your preferred language:

https://www.mozilla.org/firefox/all/

For maximum plugin compatibility, choose the 32-bit version.

Now... it's also possible that you have or had a malware infection that is affecting your use of your system and changing system settings. If you haven't swept for malware, please supplement your regular security software with the free scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. If Windows won't let you run those, either, it might be time to head over to a specialized malware cleanup forum for expert assistance. The support article lists a few choices along those lines.