Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

after closing laptop, t-bird no longer shows text when I open an email. CAUSE: unknown - problem solved itself

  • 2 antwoorden
  • 3 hebben dit probleem
  • 8 weergaven
  • Laatste antwoord van Len

more options

T-bird opens mail and goes to inbox. But when I click on an email, the screen is blank, no text anywhere. My laptop was closed for several days and restart did not fix it. Can I update t-bird without losing my inbox, saved messages, etc?

more info... 1. just did a PC system restore to 3 days earlier. Opened my mail, same problem. 2. located the T-bird installation file and "re-installed" it. Opened mail, same problem

latest info... Probable cause: when I closed my laptop, T-bird was open. The 4 messages that I received earlier must have been corrupted somehow. I can now send/receive new messages OK, and now those 4 (corrupted?) messages have disappeared from my inbox.

T-bird opens mail and goes to inbox. But when I click on an email, the screen is blank, no text anywhere. My laptop was closed for several days and restart did not fix it. Can I update t-bird without losing my inbox, saved messages, etc? more info... 1. just did a PC system restore to 3 days earlier. Opened my mail, same problem. 2. located the T-bird installation file and "re-installed" it. Opened mail, same problem latest info... Probable cause: when I closed my laptop, T-bird was open. The 4 messages that I received earlier must have been corrupted somehow. I can now send/receive new messages OK, and now those 4 (corrupted?) messages have disappeared from my inbox.

Bewerkt door Wayne Mery op

Gekozen oplossing

My system is working fine now, even before the update to 38.2.0. Thanks for the help.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Please update to versoin 38.2.0 and post your rsults

more options

Gekozen oplossing

My system is working fine now, even before the update to 38.2.0. Thanks for the help.