Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Filter messages but won't reply with template

  • 2 antwoorden
  • 1 heeft dit probleem
  • 8 weergaven
  • Laatste antwoord van mjdavey

mjdavey
mjdavey
more options

I set up a filter for incoming messages. When a message meets the criteria, I perform three options (1) copy to another folder (2) tag as important and (3) reply with a template. The first 2 conditions happen, but it won't send the template?

I set up a filter for incoming messages. When a message meets the criteria, I perform three options (1) copy to another folder (2) tag as important and (3) reply with a template. The first 2 conditions happen, but it won't send the template?

Alle antwoorden (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

I would guess that the first two actions mean the email is not in the Inbox, so the third action cannot work as the email is not in Inbox.

What happens if you chnage the order; Reply with template as first action and then perform the other actions?

Thus: Reply with Template, tag and then move.

mjdavey
mjdavey Vraageigenaar
more options

Hi, Thanks for the effort. I think I found the problem, I had my Templates Sub-Folder under my INBOX folder, but in TOOLS /Account Settings /Copies and Templates, it was looking for the Templates folder under Local Folders. When I changed this it still didn't work, BUT when I restarted Thuderbird it did.