Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When I accepted Lightning, most of my e-mails disappeared: what should I do?

  • 5 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van christ1

more options

I guess Thunderbird was automatically updated, and this time, Lightning came with it. I accepted this Calendar and thought everything was fine.

However, when I came to send an e-mail, I discovered that the only e-mails visible were those from 2012. In 'Sent' e-mails, they go up to 2013 - although still nothing recent.

I tried clicking on 'Get Messages' but nothing happened.

I've tried disabling Lightning, but it makes no difference.

What should I do?

I guess Thunderbird was automatically updated, and this time, Lightning came with it. I accepted this Calendar and thought everything was fine. However, when I came to send an e-mail, I discovered that the only e-mails visible were those from 2012. In 'Sent' e-mails, they go up to 2013 - although still nothing recent. I tried clicking on 'Get Messages' but nothing happened. I've tried disabling Lightning, but it makes no difference. What should I do?

Gekozen oplossing

When your problem has been fixed, can you mark the thread as 'Solved' please? Thank you.

Dit antwoord in context lezen 👍 1

Alle antwoorden (5)

more options

I've tried removing Thunderbird - it still makes no difference.

more options

Looking at other questions on this page, I can see that there is definitely something going on with Thunderbird... it is not only me who is losing their e-mails!

more options

What is your email provider? Lightning has got nothing to do with your messages.

more options

Thanks for the reply, Christ1. My e-mail provider is Yahoo. I notice that other people had problems with Yahoo mail at the same time. Today, the problem appears to have solved itself. Thanks again!

more options

Gekozen oplossing

When your problem has been fixed, can you mark the thread as 'Solved' please? Thank you.