Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot delete e-mails

more options

After the last update I lost all my e-mails. Only the shells were left. Took advice from the forum and repaired the folder. Started again, since then it has been impossible to delete any e-mails. Am reduced to checking mails on my phone before opening my e-mail account. Forgot this morning and now I have a malware e-mail in my box (not opened of course) but I can't delete it.

Have tried this file repair method but did not work.

After the last update I lost all my e-mails. Only the shells were left. Took advice from the forum and repaired the folder. Started again, since then it has been impossible to delete any e-mails. Am reduced to checking mails on my phone before opening my e-mail account. Forgot this morning and now I have a malware e-mail in my box (not opened of course) but I can't delete it. Have tried this file repair method but did not work.

Alle antwoorden (1)

more options

Hello!

It was impossible for Firefox delete e-mails. The exclusion of e-mails is performed by the User. What can cause this is a virus or malware.