Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

WHAT IS THE SYMBOL THAT LOOKS LIKE A TEARDROP?

  • 4 antwoorden
  • 2 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van Ranger88

more options

This symbol appears in the column between "Size" and "Subject, and shows as Orange in colour. I have a junk message with this flag, which I cannot delete from my "All Mail" folder, even though I have taken the steps to delete the trash folder (in case it was corrupt). Can I remove the symbol or is it set by the sender, and If I can, will this allow me to delete the email?

This symbol appears in the column between "Size" and "Subject, and shows as Orange in colour. I have a junk message with this flag, which I cannot delete from my "All Mail" folder, even though I have taken the steps to delete the trash folder (in case it was corrupt). Can I remove the symbol or is it set by the sender, and If I can, will this allow me to delete the email?

Gekozen oplossing

I'd suggest you forget about and ignore the "All Mail" folder. This is an artefact of the way googlemail internally manges your email. You don't, by and large, need to see or work with the All Mail folder.

Unsubscribe it in Thunderbird. Most nearly everything you can see in All Mail will be visible in Thunderbird in whatever folder is appropriate.

People who attempt to directly manipulate All Mail often come here telling us all their mail has disappeared, having not understood it is a raw view of their entire mail store.

https://support.google.com/mail/answer/78892?hl=en https://support.google.com/mail/answer/82367?hl=en

Dit antwoord in context lezen 👍 2

Alle antwoorden (4)

more options

I always thought it looked like the head of a burning match... I think it indicates that Thunderbird suspects the message of being junk mail.

I can't think of any reason that this flag would prevent you from deleting the message. If you right-click and Mark as Junk, does that do anything? (Maybe you already did that.)

Are you using Thunderbird to access your Gmail account using an IMAP connection? If so, do you have the same difficulty deleting it on the server side?

more options

Thanks, jscher, for your reply. Yes, I did try marbling it as junk, but it still kept coming back when I deleted it. In fact the mess age was automatically sent to the Junk folder wh en it came in, ang I was. Able to delete it from there. The problem was getting rid of it from the "all mail" folder. I do use Thunderbird to access Gmail, but this wasn't in a Gmail a count.

Now for the good (and da mined frustrating) news: I have been able to delete the message this morning!

Thanks again

more options

Gekozen oplossing

I'd suggest you forget about and ignore the "All Mail" folder. This is an artefact of the way googlemail internally manges your email. You don't, by and large, need to see or work with the All Mail folder.

Unsubscribe it in Thunderbird. Most nearly everything you can see in All Mail will be visible in Thunderbird in whatever folder is appropriate.

People who attempt to directly manipulate All Mail often come here telling us all their mail has disappeared, having not understood it is a raw view of their entire mail store.

https://support.google.com/mail/answer/78892?hl=en https://support.google.com/mail/answer/82367?hl=en

more options

Thanks for the suggestion - I'll take your advice.